Worktop Solid Wood
FAQ to Kitchen Worktops Direct
- What Hardwood kitchen worktop should I choose?
- What is the best value for money hardwood?
- How often should I oil my Kitchen hardwood worktops?
- How do I treat my hardwood kitchen worktops?
- How should the wood be joined?
- How do I know what lengths of wood I need?
- Should the wood be cut on site?
- Should I have the wood pre cut?
- How do I store wood after delivery?
- What if I don't like the wood?
- What quality is your wood?
- What's the difference between woods?
- Is a sample necessary?
- What guarantees does the wood have?
It is worth noting that neither online swatches, nor actual samples are oiled and will differ significantly once several coats of oil are applied, particularly in the case of Iroko. You should also consider that it is highly unlikely that both your sample and your hard wood order will come from the same consignment. Wood from different parts of the tree can differ widely in character, more so hardwoods from different parts of the forest, or even different forests for that matter.
If in the very worst case you decide you do not wish to keep the wood, it is returnable with a 25% restocking, plus fragile goods, reshipping charge, which is carried out at your risk and expense. Unfortunately this would remain applicable even if returned by the same carrier that delivered it. Return delivery would have to be charged at full fragile goods cost. Once the wood was received back to into stock and checked as resalable in its original packaging, your account would be credited, less the above charges. Wood is classed as unique, and is an individual item; therefore it is sold as a specialist item that once bought is returned at the sellers' discretion.
We supply top grade wood, harvested from sustainable sources and crafted in well-managed mills, then delivered to you, by fragile goods carriers. This does not affect your statutory rights.